About

By combining a network of more than 6,500 volunteers, with the most advanced technology, and a fleet of emergency medical vehicles, we are able to respond to more than 2,000 medical emergencies per day in an average response time of less than three minutes, and in major cities, often less than 90 seconds. Want to know how, click here.  

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Our Technology

When every second counts, United Hatzalah is there.

In a Code Blue scenario, where cardiac arrest strikes and a 60-year-old gentleman is stranded on the 4th floor, United Hatzalah volunteers sweep in, reaching the scene within a mere 90 seconds. With practiced precision, they stabilize the patient, orchestrating seamless transportation to the medical facility. And thus, they stand prepared for the next urgent summons.

In the face of a Code Orange, a mass casualty event, the call resounds across EMS responders, police forces, and IDF personnel. However, it is the United Hatzalah volunteers who arrive first, positioning themselves at the forefront of aid.

How do we achieve such swift action? Through the symphony of United Hatzalah’s iconic ambucycles, our cutting-edge communication framework, and trailblazing GPS technology. This fusion empowers our volunteers to consistently appear within minutes of pressing emergencies – a feat accomplished every single time.

LOGIS CAD SYSTEM

Step into the realm of cutting-edge emergency response technology at United Hatzalah. As technology evolves, so does our commitment to harness its power for saving lives. One of our cornerstones is the Logis’ Computerized Assisted Dispatch (CAD) system, a game-changer we’ve embraced for five years. Streamlining emergency procedures, it turbocharges resource dispatch and expedites patient care, ensuring we’re there when it counts.

Our partnership with Elbit, a trailblazing military tech provider, transformed smartphones into walkie talkies using the groundbreaking PTT (push-to-talk) over cellular radio systems.Imagine walkie-talkies fused with smartphones, instantly connecting 200 radio channels. This enables seamless communication for dispatchers overseeing the nation’s first responders, enhancing coordination and response effectiveness.

But we don’t stop there. Another innovative system used by the Dispatch and Command Center is the Carbyne app. Carbyne assesses geolocation and camera data from callers’ phones or our field volunteers. Our dispatchers are able to pinpoint locations and guide the caller through vital first aid steps, while simultaneously dispatching resources.

Over six million urgent calls have been responded to by United Hatzalah volunteers through this technology and millions more will continue to be served and saved.  Welcome to our tech-driven revolution, where every second matters, and every life is a priority.

Location

Who is closest, geographically, to the scene?

Stethoscope

Who has the highest level of training, based on the situation at hand?

Medical Kit

Who has the best equipment for this particular urgent call?

Ambulance Fast

How is the volunteer traveling: by foot, car, ambulance, etc?

RUGGEAR COMMUNICATION DEVICES:

The mobile technology that powers our Motorola PTT (push-to-talk) devices was phased out a few years ago. Every one of United Hatzalah’s 6,200 volunteers have been outfitted with a pioneering new mobile device – either the Bluebird or the RugGear Communication Device – that accelerates response time, improves data streaming, and allows the resources needed to reach the scene on time, every time.

Bluebird and rugear communication devices

These advanced features help with full visibility for our dispatch staff, enabling them manage the situation as needed:

  • Ensures the fastest communication anytime, in any place
  • Withstands dust, rain, heat, and even severe impacts,
  • PTT interface for urgent communication, and automated dispatch integration via a specially developed AI dispatching system for fastest response
  • Scratch, shatter, and water resistant
  • Video interface that allows streaming video from the scene in real time
  • Fully loaded with specialized GPS apps needed for location of the call and utilizing WAZE and/or Goolge maps to get there

This model is being adopted in many countries where they understand that the community plays a vital role in emergency response, including, but not limited to: India, England, Mexico, USA, Panama, and the Ukraine.

WATCH HOW IT WORKS

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Our Equipment

gps website

Satellite Communications Device

 6,140.00

United Hatzalah’s advanced EMS dispatch & communication devices are fully loaded with all the LifeCompass apps our volunteers need to effectively function as lifesavers in the field. Equip a volunteer with a new device today.

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Medical Kit & Defibrillator

 18,000.00

This complete kit, including an emergency defibrillator, oxygen tank, intravenous fluid, hemorrhage control kit, and other essential medical devices, enables our United Hatzalah volunteers to respond to whatever they encounter on their rescue missions.

Epipen

EpiPen – set of 1 (pair)

 424.00

An EpiPen is an auto injector pen that’s filled with adrenaline. It can immediately stop an anaphylactic shock (severe allergic reaction). Each set contains two pens: one for a child and one for an adult.

Complete Mask Kit

Child Resuscitation Kits

 620.00

Specially designed for children and infants, this bag valve mask manual resuscitator is used when performing lifesaving CPR or in cases of severe respiratory distress.

Lifesaving Oxygen Kit

Lifesaving Oxygen Kit

 1,440.00

Oxygen tanks and regulators are used daily to help revive victims in situations such as shortness of breath and heart failure. This kit breathes new life into all those who need oxygen.

Bulletproof Vest Helment

Bulletproof Vest & Helmet

 2,800.00

Our volunteers respond to missile, bomb, and terrorist attacks, and must be adequately protected when saving lives.The military-grade bulletproof vest and battle-proven helmet used by the IDF (Israeli Defense Force) and are worn to protect those that protect others.

Defib

Defibrillator (AED)

 9,000.00

It is imperative that every single one of our volunteers carries a life-saving defibrillator to be able to restart a heart and give heart attack victims another chance of life.  

Trauma bag website

Trauma Kits

 1,300.00

United Hatzalah’s trauma kits encompass all the necessary tools for treating trauma patients, designed for immediate access including items like a flashlight, headlamp, and visible LED light for night identification. Compact and lightweight, these kits empower first responders to be ready for emergencies in their…

Our Vehicles

heavy ambu

Heavy Ambucycle

 192,400.00

The fully equipped Emergency Response Heavy Ambucycle is a nimble and versatile vehicle that is built for extra speed and durability and can respond to emergencies both on regular roadways and unpaved roads and more difficult terrain. With a higher horsepower and more durability, this…

Mobile Emergency ICU

Mobile ICU Ambulance

 810,000.00

To be there, Hatzalah must get there. Hatzalah requires a larger fleet of fully equipped ambulances to provide the highest level of emergency care in any location and any situation. The ICU ambulance is designed to care for patients who are considered high risk or…

Ebike

Rapid Response E-Bike

 48,000.00

For volunteers commuting short distances, the provision of electric ambulance-bicycles (« E-bikes ») offers an attractive alternative, enabling them to respond promptly to emergencies within seconds, significantly reducing average response times in congested downtown areas. Marked with distinctive United Hatzalah decals, siren, flashing lights, and equipped with…

Abucycle

Emergency Response Ambucycle

 140,000.00

United Hatzalah’s pivotal contribution to emergency response lies in the ambucycle, a motorcycle specially deployed by volunteers across Israel. These ambucycles ensure rapid arrival at scenes within minutes, unimpeded by traffic or narrow streets. Equipped with a first-aid case for essential medical gear, volunteers can…

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Minilance

 163,900.00

In urban areas with high rates of medical emergencies, dedicated volunteer volunteers often struggle to arrive before ambulances due to transportation limitations. For such volunteers who can’t operate motorcycles, United Hatzalah has introduced the Minilance, a nimble electric vehicle perfect for urban settings. With the…

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Ambucar

 250,000.00

United Hatzalah introduces the ambucar as an alternative transportation option for those who can’t or prefer not to use an ambucycle. This fleet of rapid response licensed cars, equipped with sirens and lights, bridges the gap between ambulances and ambucycles. Volunteer first responders carry comprehensive…

Ambutractor

Rescue ATV – Ambutractor

 325,000.00

While ambucycles excel in swift urban response, certain inaccessible regions of Israel, like mountain paths and desert routes, require a different approach. To address these challenges, United Hatzalah operates 28 ambutractors stationed across the country, serving as powerful 4-wheel rescue vehicles for reaching emergencies in…

Emergency Ambulance

Ambulance

 570,000.00

United Hatzalah volunteers respond within seconds from the onset of any incident. An ambulance is dispatched and races to the scene to transport those in need to the nearest medical center and save lives. It brings a broad array of emergency medical equipment and most…