This full-time position based in New York, currently remote due to Covid-19, will be responsible for supporting the donations processing functions and ensuring that these are maintained in an accurate, timely and efficient manner.  This will include creating and maintaining accurate donor records in the CRM software, maintaining data integrity across CRM and other databases, and supporting staff across the fundraising, finance, and operations teams.

As a key member of the organization’s U.S. team, the Development Associate will make a positive contribution to the organization’s mission, contributing directly to donor relations and supporting and cultivating an exceptional donor experience.  The ideal candidate will be a self-motivated and process-driven team player who will exercise a high level of accountability and attention to detail and be flexible regarding evolving responsibilities and expectations as our operations grow and evolve.  The position reports to the Director of Finance.

Principal duties and responsibilities include:

• Deposit and record daily donations from multiple donation platforms
• Retrieve donation information from third-party systems, including data imports and exports
• Generate thank you letters, certificates of acknowledgement, and charitable receipts to donors
• Create and maintain donor records in Salesforce and MS Office systems with high level of accuracy, verifying all pertinent information is included and correct
• Recommend and implement improvements to donations processing systems and procedures to improve efficiency and accommodate a growing donor base
• Support overall fundraising objectives by creating reports and providing data analytics as required
• Support the Finance Department as a cornerstone for revenue reporting, assisting with reconciliation of donation receipts for revenue tracking
• Communicate with donors and fundraisers to support donation queries and issues
• Coordinate project management on direct mail and telemarketing fundraising campaigns, including:
  • overseeing related donations processing systems and developing reconciliations across systems
  • working with vendors and support staff to manage and improve efficiency of DM/TM processing
  • partnering with development personnel to enhance and grow revenue from DM/TM programs
• Collaborate with additional staff who support donations processing, data entry and records maintenance
• Coordinate with other departments across the international organization on donation reporting and tracking, including tagging of donated products
• Provide training and assistance as needed to ensure understanding of the organization’s database/coding structure and to ensure adherence to procedures

Qualifications:

• Bachelor’s Degree with 1-2 years’ experience managing payment processing, donations processing, data entry, or similar work
• Strong computer capabilities, including proficiency with Microsoft Office applications and Adobe InDesign
• Familiarity with Salesforce or similar CRM
• Excellent organizational skills, attention to detail, and meticulousness in recording information
• Excellent verbal and written communication skills
• Ability to take initiative, prioritize, and multi-task in a deadline-sensitive environment
• Experience within a non-profit environment preferred
• U.S. work authorization

Salary is commensurate with background and experience. Friends of United Hatzalah is an equal opportunity employer.

Qualified candidates should apply by sending a cover letter and resume to jobs@israelrescue.org. The subject line of the email should include the words “Development Associate.”

This full-time position based in New York, currently remote due to Covid-19, will be responsible for oversight of the donations processing functions, responsible for the intake and processing of all U.S. donations and ensuring that these are maintained in an accurate, timely and efficient manner. This will include creating and maintaining accurate donor records in the CRM software, maintaining data integrity across CRM and other databases, and collaborating with staff across the fundraising, finance, and operations teams.

As a key member of the organization’s U.S. team, the Donations Processing Manager will make a positive contribution to the organization’s mission, contributing directly to donor relations and supporting and cultivating an exceptional donor experience. The ideal candidate will be a self-motivated and process-driven team player with strong analytical critical thinking skills who will exercise a high level of accountability and attention to detail and be flexible regarding evolving responsibilities and expectations as our operations grow and evolve. The position reports to the Director of Finance.

Principal duties and responsibilities include:

Donations Database Management

• Monitor and assign tasks within Donations Processing to ensure cohesive activities across the department, coordinating the work of 1-2 Development Associates and other supporting staff
• Retrieve donation information from multiple donation platforms, including data imports and exports, to accurately record donations and donor records
• Maintain donor records in Salesforce and other systems with high level of accuracy, including quality control of all donor and donation records
• Recommend and implement improvements to donations processing systems and procedures to improve efficiency and accommodate a growing donor base

Direct Marketing Campaign Administration

• Coordinate project management on direct mail and telemarketing fundraising campaigns, including:overseeing related donations processing systems and developing reconciliations across systems
• working with vendors and support staff on campaign data analytics and managing and improving the efficiency of DM/TM processing and reporting
• partnering with Development personnel to enhance and grow revenue from DM/TM programs

Donor Relations

• Oversee donor acknowledgment, preparing and generating thank you letters, certificates of acknowledgement, and charitable receipts to donors
• Communicate with donors and fundraisers to support donation queries and issues
• Coordinate with other departments across the international organization on donation reporting and tracking, including tagging of donated products

General Responsibilities

• Support overall fundraising objectives by creating reports and providing data analytics as required
• Support the Finance Department as a cornerstone for revenue reporting, assisting with reconciliation of donation receipts for revenue tracking
• Provide training and assistance as needed to ensure understanding of the organization’s database/coding structure and to ensure adherence to procedures

Qualifications:

• Bachelor’s Degree with 3-5 years’ experience managing payment processing, donations processing, data entry, or similar work
• Strong computer capabilities, including proficiency with Microsoft Office applications such as Excel, Word and mail merges
• Familiarity with Salesforce or similar CRM
• Excellent organizational skills, attention to detail, and meticulousness in recording information
• Excellent verbal and written and interpersonal skills
• Strong critical thinking skills, ability to innovate and creatively problem-solve
• Ability to take initiative, prioritize, and multi-task in a deadline-sensitive environment
• Experience within a non-profit environment preferred
• U.S. work authorization

Salary is commensurate with background and experience. Friends of United Hatzalah is an equal opportunity employer.

Qualified candidates should apply by sending a cover letter and resume to jobs@israelrescue.org. The subject line of the email should include the words “DP Manager.”

United Hatzalah is seeking a full-time (9-5, but flexible) associate to join our Donor Stewardship Team in our Jerusalem office.   

This is an entry level position, with room for growth.

Start date is immediate.

Description:

Provide administrative support for the stewardship team, bridging the operations on the ground in Israel to the fundraising efforts and donors around the world.

Assisting with, and coordinating, donor-relations projects. 

Oversee and track day-to-day tasks, take careful notes along the way, record everything in the organization’s database (Salesforce).

Great atmosphere, dynamic and interesting environment.

Requirements:  

• Mother tongue English, excellent and professional writing skills 
• Fluent (or at least conversational) Hebrew and writing skills; experience working in Israel
• Extremely detail-oriented, organized, responsible, self-disciplined
• Looking for a hard-worker, someone energized and driven, who loves being busy and productive, loves to accomplish and achieve. 

• Comfortable with digital tools such as Microsoft Office Suite, Google Drive, and Salesforce

• Works well as part of a team, while also being independent enough to take on different projects and run with them.

Qualified candidates should submit their resume to: careers@israelrescue.org with the subject line: Stewardship Associate

United Hatzalah is seeking a full-time (9-5, but flexible) associate to join our Donor Stewardship Team in our Jerusalem office.   

Job Description: As a key member of the organization’s global team, the Web Developer will make a positive contribution to the organization’s mission by advancing the digital fundraising processes via our online presence. The full-time position, based in the Jerusalem office, includes working with different departments to facilitate all aspects of United Hatzalah’s digital footprint. This includes day-to-day website management, proper donor tracking, Salesforce integrations, new site development and digital automation. The right candidate will be responsible for designing, coding and modifying websites, including both layout and functional aspects of the site according to our international team’s needs. The applicant will work directly with the Director of Global Brand.

Principal Duties and Responsibilities Include:

• Maintaining the Existing Digital Footprint

• Regular maintenance of all the company’s websites
• Monitor and fix Salesforce integrations
• Review and ensure consistent and accurate automations for donor recording 
• Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement

• New Site Development
  • Building of new sites/ platforms into templates for seamless campaign creation
  • Technical leadership and setting best practices for coding and backend access
  • Ability to plan, deliver and test software platforms used across multiple products and organizational units
  • Iterative refinement for all new and existing sites/platforms
  • Strong understanding of UI, cross-browser compatibility, general web functions and standards
• New Donation Landing Page Templates
  • Creating new donate pages for campaign specific needs
  • Improvement of existing platforms for optimal donor conversion
• Ongoing Salesforce integration
  • Responsible for developing in Apex, Lightning Web Components, and other technologies to build customized solutions.
  • Seek out ways to use Salesforce to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
  • Experience writing Apex classes and triggers, and Lightning Web Components
  • Familiar with Salesforce Lightning Design System and SFDX
  • Understanding of and experience with Salesforce architecture and API

Qualifications

• Excellent communication skills and ability to work as part of a cohesive team unit
• Deep expertise and hands-on experience with Web Applications, programming languages JavaScript (React), php (wordpress/laravel), HTML, CSS/SCSS, Webpack, and APIs
• Deep functional knowledge or hands on design experience with Web Services (REST, SOAP,
• etc.) is needed to be successful in this position

• Strong business analysis and functional experience, including requirements gathering, creatingsolutions, and/or deploying solutions to end user
• Prior work experience in editing and technical skills in website coding, website design, website hosting, and website CMS systems; strong, demonstrable writing ability, effective communication skills and project management skills required
• Must have the ability to work calmly in a deadline-driven and often stressful, environment
• Consistently and frequently deliver solutions that are well-engineered, maintainable and tested within the agreed upon timeframe
• Experience using GitHub or other version control software
• Experience integrating Salesforce with other applications
• 4+ years previous development experience

Additional valued skills:

Fluent in both English/ Hebrew (written and spoken).

To apply for this job, please e-mail CV and cover letter to careers@israelrescue.org

United Hatzalah is seeking another full-time writer to join our Donor Communications Team in our Jerusalem office.

The right candidate will create compelling updates and reports to reflect to the donors the impact of their support. This will be accomplished by communicating directly with the volunteer medics, as well as with the donors and the International Fundraising Team.

Requirements:

• Mother tongue English and excellent writing skills

• Basic Hebrew written and spoken competency

• Office Suite literacy and CRM familiarity

• Self-motivated team player

• Caring and passionate about making a difference

• Social media and tech savviness a plus

• Medical knowledge a plus

• Coordinate with the Founder and Founding Chair on travel to ensure we maximize exposure as they visit various major cities.
• Work in partnership with the Israel office reviewing the best feature stories of work to drive impressions.
• Maintain an inventory of all media coverage on a weekly, monthly and annual basis to measure success.

Focus on Thought Leadership

• Identify opportunities to generate thought leadership on Israel, EMS, philanthropy with organization leadership.

Promote Topic Specific Angles of UH Operations

• Build awareness and coverage for the many different aspects of UH – lifesaving, bridging divides in Israel between communities, Psychotrauma and Crisis Response Unit, Ten Kavod program, and others.

Qualifications

Successful candidates must demonstrate the following:

• 2-3 years of journalism or PR experience.
• Excellent interpersonal skills.
• Strong communication and presentation skills with the ability to serve as a spokesperson for the organization.
• Strong story-identifying and story-telling skills
• Strong computer capabilities, including MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to take initiative, prioritize, and multi-task.
• Ability to work independently and assertively pursue opportunities through execution.
• Ability to develop relationships internally and externally.
• Hebrew language fluency a plus.

To Apply: Qualified candidates should send a resume with a cover letter via email to: Jobs@IsraelRescue.org and CC SaraG@israelrescue.org. The subject line of the email should include the words, “PR Coordinator.”

This full-time position based in New York, currently remote due to Covid-19, will be responsible for the daily administration of the organization’s finance and accounting functions, supporting accounts payable, banking, donations processing and payroll operations and ensuring that these are maintained in an effective, accurate and timely manner.

The Accounting Associate will exercise a high level of accountability and attention to detail and will demonstrate an ability to work both independently and within a team environment, ensuring compliance with GAAP, internal policies and procedures, and industry-specific rules and regulations. The position reports to the Director of Finance.

Principal duties and responsibilities include:

• Maintain general ledger transactions within QuickBooks, including detailed data entry to ensure clear documentation of all transactions
• Maintain banking operations and accountability of transactions on a daily basis, and conduct relevant account reconciliations
• Partner with fundraising support staff to support accurate revenue tracking
• Administer full-cycle Accounts Payable, including ensuring accuracy and timeliness of data, managing payment disbursements, generating AP reports, and resolving billing issues
• Manage the corporate credit card program and employee expense reimbursements
• Oversee administration of purchase orders and other procurement processes
• Assist with payroll and HR administration
• Support monthly close activities, including posting of journal entries, tracking of balance sheet activity, and financial reporting/analysis
• Assist with annual preparation, review, distribution of Form 1099
• Provide support for annual organizational audit
• Other finance/accounting duties as required

Qualifications:

• Bachelor's Degree in Accounting or comparable, with 3-5 years’ related experience
• Thorough knowledge of general ledger systems and financial chart of accounts and procedures
• Proficiency with QuickBooks and Microsoft Office applications, with advanced Excel skills; working knowledge of Salesforce a plus
• Highly organized and detail oriented, with the ability to prioritize and multitask to meet deadlines in a fast-paced environment
• Strong interpersonal skills and ability to communicate effectively and interact with vendors and staff at all levels in a professional manner
• Excellent verbal and written communication skills
• Ability to work both independently and in conjunction with other team members to achieve common objectives
• Experience within a non-profit environment strongly preferred
• U.S. work authorization

Salary is commensurate with background and experience. Friends of United Hatzalah is an equal opportunity employer.

Qualified candidates should apply by sending a cover letter and resume to jobs@israelrescue.org. The subject line of the email should include the words “Accounting Associate.”