In the world of emergency medicine, minutes can mean the difference between life and death. Now, a groundbreaking innovation from United Hatzalah is changing how emergency response works in Israel.
Last week in Bnei Brak, United Hatzalah unveiled their new operations center powered by artificial intelligence that predicts medical emergencies before they even occur.
“We’re not just responding to emergencies anymore—we’re anticipating them,” explains Eli Beer, the founder and president of United Hatzalah. “Every second matters when someone’s life is at stake. This system helps us position our responders in the right place before the emergency even happens.”
The cutting-edge AI system analyzes historical emergency call patterns, current traffic conditions, weather patterns, population density fluctuations, and more. These data points feed into sophisticated algorithms that create heat maps showing where emergencies are statistically likely to occur in the next minutes and hours.
David Salach, Director of the Centers Division, demonstrated the system’s capabilities: “The system is detecting a high probability of emergencies in certain neighborhoods and automatically redirecting volunteers to position themselves centrally in those zones.”
The Bnei Brak operations center works in tandem with the national headquarters in Jerusalem, but with a crucial difference—it’s specifically designed to optimize the pre-positioning of emergency resources.
Despite the technological marvel on display, Beer emphasizes that the heart of United Hatzalah remains its volunteers. “The technology is incredible, but it’s the dedication of our volunteers—Jews, Muslims, Christians, religious, secular—all working together that makes the real difference. The AI just helps them be in the right place at the right time.”
United Hatzalah’s pioneering approach is being closely watched by emergency services worldwide. The Israeli model of combining community volunteers with cutting-edge technology could become a template for other countries looking to improve emergency response times.
