About

By combining a network of more than 7,000 volunteers, with the most advanced technology, and a fleet of emergency medical vehicles, we are able to respond to more than 2,000 medical emergencies per day in an average response time of less than three minutes, and in major cities, often less than 90 seconds. Want to know how, click here.  

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Our Technology

When every second counts, United Hatzalah is there.

In a Code Blue scenario, where cardiac arrest strikes and a 60-year-old gentleman is stranded on the 4th floor, United Hatzalah volunteers sweep in, reaching the scene within a mere 90 seconds. With practiced precision, they stabilize the patient, orchestrating seamless transportation to the medical facility. And thus, they stand prepared for the next urgent summons.

In the face of a Code Orange, a mass casualty event, the call resounds across EMS responders, police forces, and IDF personnel. However, it is the United Hatzalah volunteers who arrive first, positioning themselves at the forefront of aid.

How do we achieve such swift action? Through the symphony of United Hatzalah’s iconic ambucycles, our cutting-edge communication framework, and trailblazing GPS technology. This fusion empowers our volunteers to consistently appear within minutes of pressing emergencies – a feat accomplished every single time.

LOGIS CAD SYSTEM

Step into the realm of cutting-edge emergency response technology at United Hatzalah. As technology evolves, so does our commitment to harness its power for saving lives. One of our cornerstones is the Logis’ Computerized Assisted Dispatch (CAD) system, a game-changer we’ve embraced for five years. Streamlining emergency procedures, it turbocharges resource dispatch and expedites patient care, ensuring we’re there when it counts.

Our partnership with Elbit, a trailblazing military tech provider, transformed smartphones into walkie talkies using the groundbreaking PTT (push-to-talk) over cellular radio systems.Imagine walkie-talkies fused with smartphones, instantly connecting 200 radio channels. This enables seamless communication for dispatchers overseeing the nation’s first responders, enhancing coordination and response effectiveness.

But we don’t stop there. Another innovative system used by the Dispatch and Command Center is the Carbyne app. Carbyne assesses geolocation and camera data from callers’ phones or our field volunteers. Our dispatchers are able to pinpoint locations and guide the caller through vital first aid steps, while simultaneously dispatching resources.

Over six million urgent calls have been responded to by United Hatzalah volunteers through this technology and millions more will continue to be served and saved.  Welcome to our tech-driven revolution, where every second matters, and every life is a priority.

Location

Who is closest, geographically, to the scene?

Stethoscope

Who has the highest level of training, based on the situation at hand?

Medical Kit

Who has the best equipment for this particular urgent call?

Ambulance Fast

How is the volunteer traveling: by foot, car, ambulance, etc?

RUGGEAR COMMUNICATION DEVICES:

The mobile technology that powers our Motorola PTT (push-to-talk) devices was phased out a few years ago. Every one of United Hatzalah’s 7,000 volunteers have been outfitted with a pioneering new mobile device – either the RugGear Communication Device – that accelerates response time, improves data streaming, and allows the resources needed to reach the scene on time, every time.

Bluebird and rugear communication devices

These advanced features help with full visibility for our dispatch staff, enabling them manage the situation as needed:

  • Ensures the fastest communication anytime, in any place
  • Withstands dust, rain, heat, and even severe impacts,
  • PTT interface for urgent communication, and automated dispatch integration via a specially developed AI dispatching system for fastest response
  • Scratch, shatter, and water resistant
  • Video interface that allows streaming video from the scene in real time
  • Fully loaded with specialized GPS apps needed for location of the call and utilizing WAZE and/or Google maps to get there

This model is being adopted in many countries where they understand that the community plays a vital role in emergency response, including, but not limited to: India, England, Mexico, USA, Panama, and the Ukraine.

Our Equipment & Vehicles

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Complete Mask Kit

Specially designed for children and infants, this bag valve mask manual resuscitator is used when performing lifesaving CPR or in cases of severe respiratory distress.

Child Resuscitation Kits

Specially designed for children and infants, this bag valve mask manual resuscitator is used when performing lifesaving CPR or in cases of severe respiratory distress.

Trauma bag website

United Hatzalah’s trauma kits encompass all the necessary tools for treating trauma patients, designed for immediate access including items like a flashlight, headlamp, and visible LED light for night identification. Compact and lightweight, these kits empower first responders to be ready for emergencies in their daily lives, complementing their trusted medic bags and effectively enhancing our lifesaving capacity by hastening bleeding control and increasing survival rates.

Trauma Kits

United Hatzalah’s trauma kits encompass all the necessary tools for treating trauma patients, designed for immediate access including items like a flashlight, headlamp, and visible LED light for night identification. Compact and lightweight, these kits empower first responders to be ready for emergencies in their daily lives, complementing their trusted medic bags and effectively enhancing our lifesaving capacity by hastening bleeding control and increasing survival rates.

Lifesaving Oxygen Kit

Oxygen tanks and regulators are used daily to help revive victims in situations such as shortness of breath and heart failure. This kit breathes new life into all those who need oxygen.

Lifesaving Oxygen Kit

Oxygen tanks and regulators are used daily to help revive victims in situations such as shortness of breath and heart failure. This kit breathes new life into all those who need oxygen.

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Phlebotomists are in high demand in Israel’s medical and health industries. The IMAH Phlebotomy Course offers training, internship, and job placement support after the women are certified by the Ministry of Health.

Train an IMAH in Phlebotomy

Phlebotomists are in high demand in Israel’s medical and health industries. The IMAH Phlebotomy Course offers training, internship, and job placement support after the women are certified by the Ministry of Health.

Bulletproof Vest Helment

Our volunteers respond to missile, bomb, and terrorist attacks, and must be adequately protected when saving lives.The military-grade bulletproof vest and battle-proven helmet used by the IDF (Israeli Defense Force) and are worn to protect those that protect others.

Bulletproof Vest & Helmet

Our volunteers respond to missile, bomb, and terrorist attacks, and must be adequately protected when saving lives.The military-grade bulletproof vest and battle-proven helmet used by the IDF (Israeli Defense Force) and are worn to protect those that protect others.

gps website

United Hatzalah’s advanced EMS dispatch & communication devices are fully loaded with all the LifeCompass apps our volunteers need to effectively function as lifesavers in the field. Equip a volunteer with a new device today.

Satellite Communications Device

United Hatzalah’s advanced EMS dispatch & communication devices are fully loaded with all the LifeCompass apps our volunteers need to effectively function as lifesavers in the field. Equip a volunteer with a new device today.

Defib

It is imperative that every single one of our volunteers carries a life-saving defibrillator to be able to restart a heart and give heart attack victims another chance of life.  

Defibrillator (AED)

It is imperative that every single one of our volunteers carries a life-saving defibrillator to be able to restart a heart and give heart attack victims another chance of life.  

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Psychotrauma Unit Training and Equipment

minilance

Electrique, la dernière-née de notre flotte permet à nos secouristes non-motocyclistes de se déplacer désormais rapidement en ville. Ce petit bijou équipé de deux sièges est suffisamment étroit pour se faufiler entre les voitures arrêtées au feu, rapide pour arriver sans délai sur les urgences et souple pour se garer presque partout, y compris sur les trottoirs. Son coffre a toute la place nécessaire pour contenir un sac d’intervention entièrement équipé et un défibrillateur.

Minilance

Electrique, la dernière-née de notre flotte permet à nos secouristes non-motocyclistes de se déplacer désormais rapidement en ville. Ce petit bijou équipé de deux sièges est suffisamment étroit pour se faufiler entre les voitures arrêtées au feu, rapide pour arriver sans délai sur les urgences et souple pour se garer presque partout, y compris sur les trottoirs. Son coffre a toute la place nécessaire pour contenir un sac d’intervention entièrement équipé et un défibrillateur.

medic bag defi small

This complete kit, including an emergency defibrillator, oxygen tank, intravenous fluid, hemorrhage control kit, and other essential medical devices, enables our United Hatzalah volunteers to respond to whatever they encounter on their rescue missions.

Medical Kit & Defibrillator

This complete kit, including an emergency defibrillator, oxygen tank, intravenous fluid, hemorrhage control kit, and other essential medical devices, enables our United Hatzalah volunteers to respond to whatever they encounter on their rescue missions.

Sponsor a day of livesaving

Outfit one volunteer for one year. Afford them the equipment, supplies and refresher training they need to save lives. It’s a great investment. 

Train and Equip a New Volunteer

Outfit one volunteer for one year. Afford them the equipment, supplies and refresher training they need to save lives. It’s a great investment. 

girl medic website

Sponsor an IMAH to participate in a yearlong EMT course that prepares her to work as a medic in the field. Upon graduation, your medic will receive a fully stocked medic bag with a personalized label recognizing you as the generous sponsor.

Train and Equip an IMAH as an EMT

Sponsor an IMAH to participate in a yearlong EMT course that prepares her to work as a medic in the field. Upon graduation, your medic will receive a fully stocked medic bag with a personalized label recognizing you as the generous sponsor.

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Handheld imaging unit used to identify internal injuries.

Portable Ultrasound

Handheld imaging unit used to identify internal injuries.

volunteers website

United Hatzalah volunteers respond to over 2,000 emergency calls throughout Israel every day! Sponsor a day of lifesaving in honor of any occasion and you will receive a detailed call log report of all emergency calls that happen on your ‘Day of Lifesaving.’

Day of Life Saving (DOL)

United Hatzalah volunteers respond to over 2,000 emergency calls throughout Israel every day! Sponsor a day of lifesaving in honor of any occasion and you will receive a detailed call log report of all emergency calls that happen on your ‘Day of Lifesaving.’

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Protection Package

Abucycle

United Hatzalah’s pivotal contribution to emergency response lies in the ambucycle, a motorcycle specially deployed by volunteers across Israel. These ambucycles ensure rapid arrival at scenes within minutes, unimpeded by traffic or narrow streets. Equipped with a first-aid case for essential medical gear, volunteers can swiftly respond to calls using ambucycles, aided by United Hatzalah’s LifeCompass technology, leading to an average response time of three minutes, reducing to 90 seconds in city centers. With approximately 1,200 ambucycles in operation, this innovation forms a cornerstone of United Hatzalah’s emergency services.

Emergency Response Ambucycle

United Hatzalah’s pivotal contribution to emergency response lies in the ambucycle, a motorcycle specially deployed by volunteers across Israel. These ambucycles ensure rapid arrival at scenes within minutes, unimpeded by traffic or narrow streets. Equipped with a first-aid case for essential medical gear, volunteers can swiftly respond to calls using ambucycles, aided by United Hatzalah’s LifeCompass technology, leading to an average response time of three minutes, reducing to 90 seconds in city centers. With approximately 1,200 ambucycles in operation, this innovation forms a cornerstone of United Hatzalah’s emergency services.

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Advanced Defibrillator

Minilance Plus

For those active volunteers who are unable to drive a motorcycle, we have developed a new kind of rapid response vehicle, especially suited to the urban environment. The Minilance Plus is a nimble, four-seat vehicle that is narrow enough to maneuver between rows of cars waiting at traffic lights, speedy enough to arrive at the scene of an emergency within minutes, and agile enough to park in tiny spaces or even on the sidewalk. A storage compartment behind the seats holds a fully stocked medic’s bag and portable defibrillator. A compact car, the Minilance Plus is ideal for use by teams of volunteers who work or live together. Two or more medics arriving at the scene of a cardiac arrest or other medical emergency provide a great advantage and are much more effective at administering lifesaving treatment when working as a team. The cost of each Minilance Plus with a full complement of medical gear including three years of maintenance, insurance, and supplies is $55,000.

Minilance Plus

For those active volunteers who are unable to drive a motorcycle, we have developed a new kind of rapid response vehicle, especially suited to the urban environment. The Minilance Plus is a nimble, four-seat vehicle that is narrow enough to maneuver between rows of cars waiting at traffic lights, speedy enough to arrive at the scene of an emergency within minutes, and agile enough to park in tiny spaces or even on the sidewalk. A storage compartment behind the seats holds a fully stocked medic’s bag and portable defibrillator. A compact car, the Minilance Plus is ideal for use by teams of volunteers who work or live together. Two or more medics arriving at the scene of a cardiac arrest or other medical emergency provide a great advantage and are much more effective at administering lifesaving treatment when working as a team. The cost of each Minilance Plus with a full complement of medical gear including three years of maintenance, insurance, and supplies is $55,000.

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Psychotrauma Training Course

Ambucar 1 1

Ces voitures d’urgence agréées constituent un bon compromis entre la moto et l’ambulance. En effet, si les motos permettent une arrivée rapide sur le terrain, les auto-ambulances ont au quotidien la faveur de professionnels tels que médecins ou infirmières car elles permettent de prendre des passagers et d’emporter plus de matériel, notamment du matériel de soins intensifs. Les directeurs régionaux et les coordinateurs ont également plus de place pour y transporter l’équipement nécessaire pour installer un quartier général d’urgence ou un hôpital de campagne opérationnel.

Auto-ambulance

Ces voitures d’urgence agréées constituent un bon compromis entre la moto et l’ambulance. En effet, si les motos permettent une arrivée rapide sur le terrain, les auto-ambulances ont au quotidien la faveur de professionnels tels que médecins ou infirmières car elles permettent de prendre des passagers et d’emporter plus de matériel, notamment du matériel de soins intensifs. Les directeurs régionaux et les coordinateurs ont également plus de place pour y transporter l’équipement nécessaire pour installer un quartier général d’urgence ou un hôpital de campagne opérationnel.

Ambucar 1 1

United Hatzalah introduces the ambucar as an alternative transportation option for those who can’t or prefer not to use an ambucycle. This fleet of rapid response licensed cars, equipped with sirens and lights, bridges the gap between ambulances and ambucycles. Volunteer first responders carry comprehensive medical gear in these cars during their daily routines, facilitating advanced lifesaving treatment from doctors and nurses. With additional seating and storage, ambucars also empower regional directors, MCI coordinators, and dispatch personnel to carry essential equipment, setting up command posts and field hospitals when needed.

Ambucar

United Hatzalah introduces the ambucar as an alternative transportation option for those who can’t or prefer not to use an ambucycle. This fleet of rapid response licensed cars, equipped with sirens and lights, bridges the gap between ambulances and ambucycles. Volunteer first responders carry comprehensive medical gear in these cars during their daily routines, facilitating advanced lifesaving treatment from doctors and nurses. With additional seating and storage, ambucars also empower regional directors, MCI coordinators, and dispatch personnel to carry essential equipment, setting up command posts and field hospitals when needed.

Ambutractor

While ambucycles excel in swift urban response, certain inaccessible regions of Israel, like mountain paths and desert routes, require a different approach. To address these challenges, United Hatzalah operates 28 ambutractors stationed across the country, serving as powerful 4-wheel rescue vehicles for reaching emergencies in rugged terrains. Designed for desert landscapes, these 4×4 vehicles come equipped with a hard shell roof and a folding front seat that accommodates a medical cot for seamless patient transport. The ambutractor proves indispensable in locating and aiding missing or injured individuals in forests, deserts, and challenging terrains, serving especially well in areas with rugged landscapes and frequent search and rescue missions.

Rescue ATV – Ambutractor

While ambucycles excel in swift urban response, certain inaccessible regions of Israel, like mountain paths and desert routes, require a different approach. To address these challenges, United Hatzalah operates 28 ambutractors stationed across the country, serving as powerful 4-wheel rescue vehicles for reaching emergencies in rugged terrains. Designed for desert landscapes, these 4×4 vehicles come equipped with a hard shell roof and a folding front seat that accommodates a medical cot for seamless patient transport. The ambutractor proves indispensable in locating and aiding missing or injured individuals in forests, deserts, and challenging terrains, serving especially well in areas with rugged landscapes and frequent search and rescue missions.

Skoda ambucar

SUV Ambucar

Emergency Ambulance

Les ambulances de United Hatzalah sont équipées de tout le matériel médical d’urgence nécessaire. Nos secouristes ambulanciers soignent, stabilisent et transportent les patients vers les centres médicaux les plus proches.

Ambulance

Les ambulances de United Hatzalah sont équipées de tout le matériel médical d’urgence nécessaire. Nos secouristes ambulanciers soignent, stabilisent et transportent les patients vers les centres médicaux les plus proches.

Mobile Emergency ICU

To be there, Hatzalah must get there. Hatzalah requires a larger fleet of fully equipped ambulances to provide the highest level of emergency care in any location and any situation. The ICU ambulance is designed to care for patients who are considered high risk or who are experiencing life threatening injuries.

Mobile ICU Ambulance

To be there, Hatzalah must get there. Hatzalah requires a larger fleet of fully equipped ambulances to provide the highest level of emergency care in any location and any situation. The ICU ambulance is designed to care for patients who are considered high risk or who are experiencing life threatening injuries.

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ALS Rugged All-Terrain SUV

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Logistics Truck

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