How it works
Our network of more than 8,600 volunteers are equipped with the most advanced technology and a diverse fleet of emergency medical vehicles. These volunteer medics respond to more than 2,000 medical emergencies per day. In major cities, our response times are often less than 90 seconds, and in other areas, less than three minutes.
Our Technology
When every second counts, United Hatzalah is there.
When cardiac arrest strikes, and a 60-year-old man is stranded on the 4th floor, United Hatzalah volunteers reach the scene in 90 seconds. They stabilize the patient and orchestrate seamless transportation to a medical facility.
When faced with a mass casualty event, all EMS responders, police forces and IDF personnel get the call. Typically, United Hatzalah volunteers arrive first and provide the urgent care necessary before reinforcements arrive.
How can United Hatzalah respond so quickly every time? We have a strong, multifaceted technology foundation in place – ambucycles, communications framework and custom GPS technology. Everything is designed for speed of response, so our volunteers can arrive on the scene of any emergency within minutes.
LOGIS CAD SYSTEM
United Hatzalah adopted the Logis Computerized Assisted Dispatch (CAD) system to accelerate resource dispatch and expedite patient care.
Through our partnership with Elbit, a trailblazing military tech provider, we were able to transform smartphones into walkie-talkies. Using the ground breaking PTT (push-to-talk) over cellular radio systems, we can instantly connect 200 radio channels to enhance coordination with first responder dispatchers.
We also rely on the Carbyne app to streamline dispatch and coordination. Carbyne assesses geolocation and camera data from callers’ phones or from our field volunteers’ devices. Our dispatchers can pinpoint locations and guide the caller through vital first aid steps while simultaneously dispatching resources.
Using this technology, United Hatzalah volunteers have responded to more than six million urgent calls. We will continue to innovate on our technology foundation, so every person in Israel receives emergency care without delay.
Who is closest, geographically, to the scene?
Who has the highest level of training based on the situation at hand?
Who has the best equipment for this particular urgent call?
How is the volunteer traveling: by foot, car, ambucycle?
RUGGEAR COMMUNICATION DEVICES:
- Ensures the fastest communication any time, in any place.
- Withstands dust, rain, heat and severe impacts.
- Push To Talk interface for urgent communication.
- Automated dispatch integration via a specially developed AI dispatching system for fastest response.
- Scratch, shatter and water resistant.
- Video interface to stream from the scene in real time.
- GPS and way finding apps to identify where the emergency is happening and the quickest way to get there.
Our Equipment & Vehicles
Specially designed for children and infants, this bag valve mask manual resuscitator is used when performing lifesaving CPR or in cases of severe respiratory distress.
Child Resuscitation Kits
Specially designed for children and infants, this bag valve mask manual resuscitator is used when performing lifesaving CPR or in cases of severe respiratory distress.
Oxygen tanks are used by our volunteers over 600 times daily to revive victims experiencing respiratory distress, cardiac emergencies and more. Equipped with an oxygen tank, regulator, masks, and refill, this kit provides the breath of life when it’s needed most.
Lifesaving Oxygen Kit
Oxygen tanks are used by our volunteers over 600 times daily to revive victims experiencing respiratory distress, cardiac emergencies and more. Equipped with an oxygen tank, regulator, masks, and refill, this kit provides the breath of life when it’s needed most.
Our heroic volunteers respond to emergencies during missile, bomb, shooting, and stabbing attacks, and must be adequately protected while saving lives. These military-grade bulletproof vest and helmet sets are critical to protect those who protect others.
Bulletproof Vest & Helmet
Our heroic volunteers respond to emergencies during missile, bomb, shooting, and stabbing attacks, and must be adequately protected while saving lives. These military-grade bulletproof vest and helmet sets are critical to protect those who protect others.
An automated external defibrillator is a portable electronic device that restarts hearts and gives cardiac victims another chance at life. It is imperative that each of our volunteers carries this piece of lifesaving equipment.
Defibrillator (AED)
An automated external defibrillator is a portable electronic device that restarts hearts and gives cardiac victims another chance at life. It is imperative that each of our volunteers carries this piece of lifesaving equipment.
Our compact Trauma Kits hold all the equipment needed to treat patients with knife, gunshot, or shrapnel wounds ― including an assortment of specialized bandages and Leatherman raptor scissors ― for whom every second is critical for survival and recovery.
Trauma Kits
Our compact Trauma Kits hold all the equipment needed to treat patients with knife, gunshot, or shrapnel wounds ― including an assortment of specialized bandages and Leatherman raptor scissors ― for whom every second is critical for survival and recovery.
Recruit, train, equip and operate a new volunteer medic for one year. Each United Hatzalah volunteer responds to an average of 20 emergencies monthly, assisting 240+ individuals annually for years to come – a great ROI on your gift!
Train and Equip a New Volunteer
Recruit, train, equip and operate a new volunteer medic for one year. Each United Hatzalah volunteer responds to an average of 20 emergencies monthly, assisting 240+ individuals annually for years to come – a great ROI on your gift!
Rapid-response car enabling volunteers to go about their daily routine while carrying vital medical equipment.
Ambucar
Rapid-response car enabling volunteers to go about their daily routine while carrying vital medical equipment.
Innovative motorcycle ambulance that enables volunteers to bypass traffic congestion, roadworks, and narrow streets, helping bring us closer to our 90-second response goal.
Emergency Response Ambucycle
Innovative motorcycle ambulance that enables volunteers to bypass traffic congestion, roadworks, and narrow streets, helping bring us closer to our 90-second response goal.
All-terrain vehicle designed to maneuver tough mountainous, beach, and desert terrain, carrying advanced medical and search and rescue equipment.
Rescue ATV – Ambutractor
All-terrain vehicle designed to maneuver tough mountainous, beach, and desert terrain, carrying advanced medical and search and rescue equipment.
Rapid-response aluminum bike equipped for emergency care, improving maneuverability in busy downtown corridors and bringing us closer to our 90-second response goal.
Rapid Response E-Bike
Rapid-response aluminum bike equipped for emergency care, improving maneuverability in busy downtown corridors and bringing us closer to our 90-second response goal.
Each volunteer carries a medic bag, which includes all the equipment and supplies a medic needs to save lives, including IV, infant delivery kit, blood pressure cuff, stethoscope, glucometer, oximeter, hemorrhage and trauma control, oxygen tank, neck brace, defibrillator, and more.
Medic Bag & Defibrillator
Each volunteer carries a medic bag, which includes all the equipment and supplies a medic needs to save lives, including IV, infant delivery kit, blood pressure cuff, stethoscope, glucometer, oximeter, hemorrhage and trauma control, oxygen tank, neck brace, defibrillator, and more.
Our state-of-the-art communication devices enable our dispatchers to locate, alert, and direct the closest available responders to the scene of an emergency within seconds, saving lives in the moments that matter most.
Dispatch & Communication Device
Our state-of-the-art communication devices enable our dispatchers to locate, alert, and direct the closest available responders to the scene of an emergency within seconds, saving lives in the moments that matter most.
An EpiPen is a hand-held epinephrine (adrenaline) autoinjector device. It can immediately stop an anaphylactic shock (severe allergic reaction). Each set contains two pens: one for a child and one for an adult.
EpiPen – set of 1 (pair)
An EpiPen is a hand-held epinephrine (adrenaline) autoinjector device. It can immediately stop an anaphylactic shock (severe allergic reaction). Each set contains two pens: one for a child and one for an adult.
Innovative sturdy motorcycle ambulance that allows volunteers to bypass traffic congestion, roadworks, and narrow streets to reach victims. It is particularly suited for traveling long distances at high speeds.
Heavy Ambucycle
Innovative sturdy motorcycle ambulance that allows volunteers to bypass traffic congestion, roadworks, and narrow streets to reach victims. It is particularly suited for traveling long distances at high speeds.
Ambulance equipped with advanced medical gear to enable medics, paramedics, and doctors to treat, stabilize, and transport patients to the nearest medical facility without delay, all at no cost to the patient.
Advanced Ambulance
Ambulance equipped with advanced medical gear to enable medics, paramedics, and doctors to treat, stabilize, and transport patients to the nearest medical facility without delay, all at no cost to the patient.
