Friends of United Hatzalah seeks a Data Specialist, Donation Operations to join our U.S.-based team.  This full-time position is based in our New York City headquarters on a hybrid in-office work schedule. The position reports to the Manager of Donation Operations and will be a key member of the Finance Team. The ideal candidate will be organized, personable and process-driven, a self-starter with a passion for Israel and our lifesaving mission. This candidate will process and record gifts as they are received, creating accurate donor records, overseeing receipts and acknowledgements, maintaining data integrity in our Salesforce CRM, and collaborating with staff across the fundraising, finance, and operations teams. This position will work within a friendly and sociable team full of like-minded individuals and grow a meaningful career in the non-profit sector.

• Donation Processing & Revenue Management
  • Track and record daily donations from multiple donation platforms within set time limits
  • Participate in the daily processing of mail in collaboration with the Finance Team
  • Oversee our direct mail and telemarketing campaign revenue
  • Support revenue reconciliation across systems
• Data Management & Systems Accuracy
  • Maintain accurate donor and donation records in Salesforce and our financial subsystem
  • Regularly review, update and maintain data records to ensure accuracy and data integrity
  • Collaborate cross-functionally to ensure donation data is configured to enhance tracking and reporting
• Donor Acknowledgement
  • Prepare and send timely and accurate charitable receipts and acknowledgement letters
• Projects & Process Improvement
  • Execute needed Salesforce data management projects
  • Propose and implement recommendations for process improvements

Successful candidates will demonstrate the following:

• Undergraduate degree with demonstrated experience managing payment processing, data entry, or similar
• Strong computer literacy, including advanced Excel skills
• Excellent organizational skills, attention to detail, and meticulousness in recording information
• Strong interpersonal skills, with excellent verbal and written communication skills
• Ability to prioritize, with strong attention to detail, initiative, and follow-through
• Passion for United Hatzalah’s mission of saving lives in Israel
• Strongly Preferred:
  • Experience within a non-profit environment
  • Familiarity with Salesforce or similar CRM
  • Familiarity with QuickBooks, NetSuite, or similar accounting software

$48,000.00 – $52,000.00 per year, with comprehensive benefits package including medical, dental, vision, life, retirement plan with employer match, and paid holidays/time off.

Qualified candidates should send a cover letter and resume to [email protected] The subject line of the email should include the words “Data Specialist, Donation Operations”.  Incomplete applications will not be reviewed.